FAQ

Tickets purchased via the websites www.stodola.pl and www.ticketclub.pl can be presented in electronic form. In the case of tickets purchased through other sales channels, we recommend the prior contact with the promoter and ensure that the electronic form is sufficient.

Yes, during the events there is a paid cloakroom available for the attendees. The cost of storing clothes is 5PLN for each piece of clothing. In case of the cloakroom number lost, a fee of 30PLN will be charged.

There is a possibility to store such an items in paid deposit. The cost is 20PLN per each piece, this fee is non-refundable. The number of deposit slots is limited.

Yes, in case of the bars, cloakroom, food court and ticket office you can pay by card.

In case of the events organized by the Stodola Club, everyone under 16 years may participate in the concert only under the care of legal guardian (or a guardian designated by him). Persons over 16 years of age but under 18 must have declaration of the responsibility the legal guardian for the underage Attendee, signed by legal guardian.
Please be advised that the rules for participation in external Organizers events may vary. Specific information are available in the details of events.

Unfortunately, due to the building construction Stodola Club is not adapted to the needs of disabled people. However, we always try to make up for these shortcomings with the special care of our Team. That is why for many years we have been offering people on wheelchairs or people with reduced mobility a place on the balcony, where tickets for people without reduced mobility are also sold. People with disabilities who are planning to participate in one of our events should recommend prior contact by e-mail to niepelnosprawni@stodola.pl.

Detailed hourly schedules of events are published no later than a few days before the date of the concert, on our website and on social media. At the same time, we emphasize that the hours are approximate and may change.

In the Stodola area there are: 24-hour paid parking lot (behind the club towards Aleja Niepodległości), 24-hour paid parking lot (behind the club towards Waryńskiego St.) and 60 parking spaces in front of the Club.

Unfortunately, there is no possibility to book a ticket.

According to the Ticket Sale Regulations which is available on our website, ticket returns are accepted only if the event is canceled or if the program/place/time of the event has been changed or

It depends on the interest related to the particular event as well as ticket sale pace. In the case of sold out events there is no possibility to get the tickets after that. That is why we always recommend to prior purchase of the tickets.

The decision to go out to the fans after the concert depends on the artists' will and whether they have enough time. With the exception of meet & greet meetings organized for selected events, we cannot guarantee the possibility of getting an autograph or taking a photo with the artist.

Please reach our Club’s reception – recepcja@stodola.pl or +48 22 825 60 31.

Decision regarding support choice in the biggest matter depends on the artists. Notwithstanding bands can send their demo also to the Club at recepcja@stodola.pl. Due to the large quantity of applications please be advised that we will respond only in case of the will to cooperate.

Club STODOŁA is open only during the events organized on its area. List of events can be found at www.stodola.pl

Yes, there is smoking allowed area in the patio.

The club has tables and seating in the upper room by the bar and on the patio.

The ticket office is open from Monday to Friday from 09:00 - 21:00, Saturday from 09:00 - 14:00, on Sunday the ticket office is closed. On the day of the concert, the ticket office is open: from 09:00 until the end of the events.