FAQ

Tickets purchased via the websites www.stodola.pl and www.ticketclub.pl can be presented in electronic form. In the case of tickets purchased through other sales channels, we recommend the prior contact with the promoter and ensure that the electronic form is sufficient.

Yes, during the events there is a paid cloakroom available for the attendees. The cost of storing clothes is 5PLN for each piece of clothing. In case of the cloakroom number lost, a fee of 30PLN will be charged.

There is a possibility to store such an items in paid deposit. The cost is 20PLN per each piece, this fee is non-refundable. The number of deposit slots is limited.

Yes, in case of the bars, cloakroom, food court and ticket office you can pay by card.

In case of the events organized by the Stodola Club, everyone under 16 years may participate in the concert only under the care of legal guardian (or a guardian designated by him). Persons over 16 years of age but under 18 must have declaration of the responsibility the legal guardian for the underage Attendee, signed by legal guardian.
Please be advised that the rules for participation in external Organizers events may vary. Specific information are available in the details of events.

Stodoła Club is a venue that is accessible and welcoming to persons with disabilities. However, due to the specific design of our building, we are currently unable to provide a full range of technical accommodations. Nevertheless, our team is dedicated to mitigating these limitations as much as possible. For ticket holders using wheelchairs, we have designated a special area in the main hall near the front row. These tickets remain available for purchase until all standing room places are sold out. For individuals with disabilities who do not use wheelchairs, we recommend purchasing tickets for the balcony. Please note that the number of seats on the balcony is limited, so to ensure your participation in the concert under comfortable conditions, we encourage you to buy these tickets as soon as possible.

Detailed hourly schedules of events are published no later than a few days before the date of the concert, on our website and on social media. At the same time, we emphasize that the hours are approximate and may change.

In the Stodola area there are: 24-hour paid parking lot (behind the club towards Aleja Niepodległości), 24-hour paid parking lot (behind the club towards Waryńskiego St.) and 60 parking spaces in front of the Club.

Unfortunately, there is no possibility to book a ticket.

According to the Ticket Sale Regulations which is available on our website, ticket returns are accepted only if the event is canceled or if the program/place/time of the event has been changed or

It depends on the interest related to the particular event as well as ticket sale pace. In the case of sold out events there is no possibility to get the tickets after that. That is why we always recommend to prior purchase of the tickets.

The decision to go out to the fans after the concert depends on the artists' will and whether they have enough time. With the exception of meet & greet meetings organized for selected events, we cannot guarantee the possibility of getting an autograph or taking a photo with the artist.

Please reach our Club’s reception – recepcja@stodola.pl or +48 22 825 60 31.

Decision regarding support choice in the biggest matter depends on the artists. Notwithstanding bands can send their demo also to the Club at recepcja@stodola.pl. Due to the large quantity of applications please be advised that we will respond only in case of the will to cooperate.

Club STODOŁA is open only during the events organized on its area. List of events can be found at www.stodola.pl

Yes, there is smoking allowed area in the patio.

The club has tables and seating in the upper room by the bar and on the patio.

The club's ticket office is open from Monday to Friday, from 9:00 AM to 9:00 PM, on Saturdays from 9:00 AM to 2:00 PM, and on concert days from 9:00 AM until the end of the event. On Sundays, except for event days, the ticket office is closed.